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looking after a PC guides

These guides were written by Mark * to help our customers
To learn how to take care of your PC join our short training sessions run for small groups covering basic topics.  Contact Mark or Kevin for details.

Download the guides as PDF files by clicking on the titles.

  Description Author
  How computers work

Mark

 ∞ Simple information about how PCs work
  What Happens inside your PC  Mark
   ∞ The main parts & what they do  
The most common types of connections on PCs Mark
   ∞ Names of the most common connections used with PCs  
  Troubleshooting general hardware problems Mark
   ∞ Check these basic things if you're having problems  
  Troubleshooting specific hardware problems Mark
   ∞ Try these ideas for specific problems  
  Troubleshooting basic PC maintenance Mark
   ∞ Programs to use to help fix problems  
  Troubleshooting PC maintenance - more information Mark
   ∞ How the PC care programs work  
  Stopping SPAM emails Mark
   ∞ Steps to reduce problems from SPAM emails  
  Add & remove external devices Mark
   ∞ Add & remove devices outside the PC  
  Add & remove internal devices Mark
   ∞ Add & remove devices inside the PC case  
  Add & remove peripheral cards Mark
   ∞ Add & remove cards inside the PC  
  Add & remove RAM Mark
   ∞ Add & remove RAM (Random Access Memory) memory  
  Add & remove CMOS battery Mark
   ∞ Add & remove the CMOS battery  
  The Windows control panel Mark
   ∞ Using the Windows control panel to complete tasks  
  XP basics Mark
   ∞ Information about basic XP features  
  What to plug into the sockets at the back of PCs Mark
   ∞ View the back of a PC & what to plug into each socket  
  What's inside your PC Mark
   ∞ The main parts of a PC with big images and simple information  
  Common Windows problems Mark
   ∞ The most common error messages & what to do  
  How Windows works Mark
   ∞ An overview of how Windows works  

* Contact Mark or Kevin for details of short courses covering these topics.